Cleaning FAQs
How often will you clean my windows?
Green Team offers three separate frequencies. One-off window cleans, or every 4 or 8 weeks. The more regular you have your windows cleaned the cheaper the rate.
Will you do a one off clean?
Yes, we can provide a one-off window clean for you, although the rates are higher for one-off work.
When will you do the initial clean?
Every effort will be made to carry out the initial clean as soon as possible after the booking is made.
Do you clean the frames every time?
Do you offer the traditional method of window cleaning?
No. Green Team don’t offer the traditional method of window cleaning as we prefer to use the much safer and more efficient method of Reach & Wash (Water-fed-pole).
Will it be the same member of staff every time?
Will you let us know you are coming?
Green Team uses a non-reply text alert service which is sent out the day before so you’ll know which day we’ll be coming to do the work.
Will it be the same day every day?
Do you cover my area?
For commercial window cleaning we cover the whole of Yorkshire.
Is the price you quote me fixed?
Do I have to be at home?
Can I specify the day?
Regular external window cleaning has to be undertaken when cleaning other houses in your area.
Can I cancel at any time?
When do I pay you?
To sign up, click here
For more information regarding GoCardless Payments to the Frequently Asked Questions page.
Does the weather affect the service?
Do you need to park near the house?
Yes. We would need to park as near to your house as possible. If parking is problematic then please let us know and we will do our best to find a workable solution.
Is it important to have my gutters cleared out?
How do you clean the gutters?
We use a combination of traditional ladders and the latest in gutter vac technology to provide the best service possible.
How often should I have my gutters cleared out?
We recommend that annual gutter clearing is the best way to ensure that there are no problems with gutters becoming blocked and causing you problems.