Your Privacy is Important to us at Green Team Cleaning.
Please jump to the policy or terms and conditions you seek below:
Cookie Policy SMS Policy Privacy Policy
Privacy Policy
We have a few fundamental principles that we follow:
- We don’t ask you for personal information unless we truly need it.
- We don’t share your personal information with anyone except to comply with the law, develop our services, or protect our rights.
- We don’t store personal information on our servers unless required for the ongoing operation of our site.
It is Green Team Cleaning’s policy to respect your privacy regarding any information we may collect while operating our website.
By accessing and using our website, you can personalise your cookie and privacy settings and manage your data in accordance with this privacy policy.
Data Collection
We will only use the information that we collect about you lawfully in accordance with the UK GDPR and the Data Protection Act 2018 (UK GDPR). We collect information about you for the purpose of responding to your web enquiry and for internal website analytics.
The type of information we will collect about you includes:
- your name
- email address
- any other contact details you may willingly provide as part of your message in the enquiry form
- your mobile phone number for the purpose of sending service updates and marketing communications via SMS.
We will ensure that the information we hold will be accurate and up to date; relevant, not kept longer than is necessary; processed correctly and kept secure at all times in accordance with our internal security policy and the law. You can check the information that we hold about you by emailing us at michael@greenteamcleaning.co.uk. If you find any inaccuracies, we will correct them promptly or delete them.
Your Rights as an Individual
The data we hold about you is your data, and you have the following rights in respect of the personal data we hold about you; as outlined by the GDPR (please visit ICO Website for more information on these rights):
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision-making and profiling.
Website Visitors
Like most website operators, Green Team Cleaning collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Green Team Cleaning’s purpose in collecting non-personally identifying information is to better understand how Green Team Cleaning’s visitors use its website. From time to time, Green Team Cleaning may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Green Team Cleaning also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blogs. Green Team Cleaning only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying Information
Certain visitors to Green Team Cleaning website choose to interact with Green Team Cleaning in ways that require Green Team Cleaning to gather personally-identifying information. The amount and type of information that Green Team Cleaning gathers depends on the nature of the interaction. In each case, Green Team Cleaning collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Green Team Cleaning. Green Team Cleaning does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Aggregated Statistics
Green Team Cleaning may collect statistics about the behaviour of visitors to its website. For instance, Green Team Cleaning may monitor the most popular pages on Google Analytics. Green Team Cleaning may display this information publicly or provide it to others. However, Green Team Cleaning does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Green Team Cleaning discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on Green Team Cleaning’s behalf or to provide services available at Green Team Cleaning’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using Green Team Cleaning website, you consent to the transfer of such information to them. Green Team Cleaning will not rent or sell potentially personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, Green Team Cleaning discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Green Team Cleaning believes in good faith that disclosure is reasonably necessary to protect the property or rights of Green Team Cleaning, third parties or the public at large. If you are a registered user of a Green Team Cleaning website and have supplied your email address, Green Team Cleaning may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Green Team Cleaning and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Green Team Cleaning takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Green Team Cleaning uses cookies to help Green Team Cleaning identify and track visitors, their usage of Green Team Cleaning’s website, and their website access preferences. Green Team Cleaning visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Green Team Cleaning website, with the drawback that certain features of Green Team Cleaning website may not function properly without the aid of cookies.
Cookie Policy
What are cookies? This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide a better user experience, and understand how the website performs, as well as analyse what works and where it needs improvement.
How do we use cookies? Like most online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function properly, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all, providing you with a better and improved user experience and help speed up your future interactions with our website.
Types of Cookies we use:
To manage your cookie preferences, tap the circle icon with a tick at the bottom left and revisit or update your Cookie preferences right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers:
- Chrome: https://support.google.com/accounts/answer/32050
- Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
- Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US
- Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.
SMS Communications Policy + Terms & Conditions
- We Collect Contact Data: This includes your mobile phone number for the purpose of sending service updates and marketing communications via SMS.
- How We Use Your Personal Data: We use your mobile phone number to provide you with timely updates regarding your cleaning appointments and, where you have provided your explicit consent (or where we have a legitimate interest following a service purchase), to send you promotional offers and marketing alerts via SMS.
- Third-Party Service Providers: We use Mailchimp as our email and SMS marketing platform. By opting in to our SMS updates, you acknowledge that your mobile number and any associated data will be transferred to Mailchimp for processing in accordance with their Privacy Policy. Mailchimp may process this data outside the UK/EEA (specifically in the USA); we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.
- SMS Marketing, Tracking & Opt-Out: If you have opted in to receive SMS marketing, we may use tracking technologies (such as link shortening and click tracking) to monitor engagement and effectiveness. You can opt out of SMS communications at any time by:
- Following the “Unsubscribe” or “STOP” instructions provided in any SMS message.
- Contact us directly at michael@greenteamcleaning.co.uk
- Managing your preferences through our Mailchimp preference centre.
SMS Terms & Conditions
- Program Description By opting into Green Team Cleaning’s SMS service, you agree to receive recurring automated promotional and personalised marketing text messages (e.g., appointment reminders, service updates, and special offers). Consent is not a condition of any purchase.
- Message Frequency Message frequency varies, but you can typically expect [Insert Number, e.g., 2-4] messages per month depending on your cleaning schedule and active promotions.
- Cost Green Team Cleaning does not charge for this service. However, standard message and data rates may apply from your mobile carrier depending on your individual plan.
- How to Opt-Out: You can cancel the SMS service at any time. Just text “STOP” to our shortcode or the number from which you received the message. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
- How to Get Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or emai us at michael@greenteamcleaning.co.uk.
- Supported Carriers: The service is available on all major UK mobile networks. Carriers are not liable for delayed or undelivered messages.
Further Privacy Terms and Conditions
Business Transfers
If Green Team Cleaning or substantially all of its assets were acquired, or in the unlikely event that Green Team Cleaning goes out of business or enters bankruptcy, user information would be among the assets transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Green Team Cleaning may continue to use your personal information as set forth in this policy.
Ads
Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognise your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Green Team Cleaning and does not cover the use of cookies by any advertisers.
Comments
Comments and other content submitted to the Akismet anti-spam service are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.
Privacy Policy Changes
Although most changes are likely to be minor, Green Team Cleaning may change its Privacy Policy from time to time, in its sole discretion. Green Team Cleaning encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change, raise any questions to use via our Contact page.